![]() ![]() The "Cc" line of the email reply will be pre-filled with the original email sender. A recipient has the same email domain as you if the part of the email address following the sign is the same. They can include other Cigna recipients or registered recipients with the same email domain as you. To forward a secure email, click the "Forward" button while viewing the secure email. Step-by-step illustrated instructions: Downloading Attachments (pdf) Forwarding Secure Email If you include more than one recipient on the "Cc" line, separate the email addresses by a semi-colon ( ) or comma (,). You can add more recipients in the "Cc" line. The "To" line of the email reply will be pre-filled with the original email sender. To reply to a secure email, click the "Reply" button while viewing the secure email. Step-by-step illustrated instructions: Composing/Replying to/Forwarding mail (pdf) Replying to Secure Email If you include more than one recipient on the "To" or "Cc" lines, separate the email addresses by a semi-colon ( ) or comma (,). Recipients may be included on both the "To" and "Cc" lines. Via the compose feature, you can initiate and send secure emails to Cigna only. To compose a secure email, click on the "Compose" tab. Step-by-step illustrated instructions: Downloading Attachments (pdf) Composing Secure Email Click on the "Download" button with the label "Email message and Attachments as a group(Zip file)" to save a Zip file that contains the text file and all other attachments.For example, if you have three attachments, then you will have three download buttons of this type. Note: You will have as many "Download" buttons as there are attachments.Click on the "Download" button with the label "Attachment" to save the corresponding individual file attached to the secure email.Click on the "Download" button with the label "Email message as a text file" to save the body of the email message and other identifying information such as the recipients, subject line, time/date information as a text file.You have three options to save your secure email and any attachments to your local PC drive: Downloading Secure Email and/or Attachments If you need access to an email for more than 60 days, download it to your local PC before the 60-day expiration period. Important: Every secure email expires in 60 days, including any secure email that you have sent. Log in and select the Inbox link to access your Secure Inbox and retrieve your new secure email message. Click the link in this email to access the m圜 log in page. ![]() Every time you receive an email in your Secure Inbox, you will be sent an email to the email address on record in your m圜 Profile. ![]()
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